Technical support and documentation for
GoPrint Cloud.
(For GoPrint On-Prem, see the On-Prem section above.)
Contact Technical Support
Support engineers work in several time zones. Support is available on weekdays, and for
emergency service only on weekends and holidays.
Support portal:
https://support.itcsystems.com/s/
Email:
support@itcsystems.com
Please include in your request: your name; name of site; your email address and phone
number; a detailed description of the problem or question; and the GoPrint version and build
number (shown on the Control Center
About page).
Setup & Configuration
Customer Setup Checklist
GoPrint Driver Guides
GoPrint Driver — Windows Install and Usage Guide
GoPrint Driver — Chrome Extension Installation Guide
In-Product Help
Your GoPrint Control Center includes built-in help covering configuration in detail —
including Active Directory / LDAP authentication, TLS certificate installation, print server
integration, and system policy. Sign in and choose
Help › Online Help to browse
the topics for the version you are running.
Downloads
GoPrint Drivers (Windows, Mac, Chrome) and Email-to-PRINT are in the
GoPrint Cloud-Based section above.